The effects of anthropomorphised virtual conversational assistants on consumer engagement and trust during service encounters
Drawing on social exchange and anthropomorphism theory, this research examines the role
of virtual conversational assistants (VCA) as frontline employees. Specifically, we investigate …
of virtual conversational assistants (VCA) as frontline employees. Specifically, we investigate …
A stylized model of home buyers' and bankers' behaviours during the 2007-2009 US subprime mortgage crisis: a predatory perspective
O Mesly, FÉ Racicot - Applied Economics, 2017 - Taylor & Francis
We examine the behaviour of market agents during the years leading to the 2008 US
subprime mortgage crisis using a stylized capital asset pricing model model. In our study, an …
subprime mortgage crisis using a stylized capital asset pricing model model. In our study, an …
Customer service experience of AI-based organisational frontlines
A Fakhimi - 2021 - ourarchive.otago.ac.nz
Technological change, particularly the introduction of artificial intelligence (AI), is
challenging traditional structures of organisational frontlines, especially in the service sector …
challenging traditional structures of organisational frontlines, especially in the service sector …
Economic Value-Added of Agricultural Business
NG Baryshnikov, DY Samygin… - The Challenge of …, 2021 - Springer
The paper is devoted to the problem of increasing the investment attractiveness of the
agricultural business, indicated in the national priorities of the state for agriculture. The …
agricultural business, indicated in the national priorities of the state for agriculture. The …
Asymmetry of information and competitive advantage in a closed, dynamic duopolistic system-consequences for regulatory authorities
O Mesly - The Journal of Wealth Management, 2014 - search.proquest.com
This article explains how competitive advantage can be achieved by a producer to the
detriment of another producer using the Consolidated Model of Financial Predation (CMFP) …
detriment of another producer using the Consolidated Model of Financial Predation (CMFP) …
Heteroscedasticity of deviations in market bubble moments–how the goods and bads lead to the ugly
O Mesly, FÉ Racicot - Applied Economics, 2018 - Taylor & Francis
We conjecture that market bubbles may be the results of the interplay of Goods and Bads
(toxic products) which develop through three interlocking moments–herding, swarming and …
(toxic products) which develop through three interlocking moments–herding, swarming and …
A Historical Measure of Financial Predation in the US Market
O Mesly - The Journal of Wealth Management, 2015 - search.proquest.com
This article, theoretical in essence, complements two previous articles published in The
Journal of Wealth Management (JWM) regarding the Consolidated Model of Financial …
Journal of Wealth Management (JWM) regarding the Consolidated Model of Financial …
Psychological Points of Equilibrium in Asset Valuation During Market Bubbles
O Mesly, D Tessier - Journal of Behavioral Finance, 2016 - Taylor & Francis
This paper presents the concept of psychological point of equilibrium (PPE), which is a
mental state achieved by average investors when trying to make decisions during market …
mental state achieved by average investors when trying to make decisions during market …
[CITATION][C] An analysis of deviations in market bubble moments and their heteroscedasticity
O Mesly, FÉ Racicot - Cahier de recherche, 2018