PT - JOURNAL ARTICLE AU - Ivo Stoyanov TI - Show Me the Money AID - 10.3905/jwm.2002.320429 DP - 2002 Jan 31 TA - The Journal of Wealth Management PG - 91--95 VI - 4 IP - 4 4099 - https://pm-research.com/content/4/4/91.short 4100 - https://pm-research.com/content/4/4/91.full AB - The recent revolution in information technology and the Internet led to the emergence of new business models in financial services. The author starts by observing that institutions began working on improving operational efficiency and offering new capabilities such as mass customization, anticipating the idea that electronic access was set to become a necessity in wealth management. Yet, the recent market fall has led numerous firms to curtail if not discontinue significant technology projects. The author discusses the business case for continued investment in information technology.